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Monday, September 04, 2006

Line Behavior Etiquette: How to Act While Wasting Your Precious Time

Line Behavior Etiquette: how to act while you waste precious time. This is based on real research...for more information feel free to contact me!

To begin we will assume you are in a line which for the purpose of this paper will be defined as any deliberate physical arrangement whereby more than one person or group of persons is waiting to access a service, place, etcetera.

Once in line there are certain behaviors which are acceptable given specific circumstances.

Communication:

Communication for the purpose of this paper will consist of verbal exchange between at least two persons (mumbling to oneself will not count).

· Communication to staff or employees is acceptable once you have gained access to the employee by waiting your turn. If you are in a group it is customary for one person to speak to staff/employee at a time.

· B1-2-20/22, B2-2-3, B2-2-6, B2-2-15, B2-3-20, B2-4-4, B2-4-18, B2-6-8, B2-6-2, D1-1-9, D1-1-24, D1-1-32, E1-2-13, E1-2-17, E1-3-15, E2-1-10, E2-1-25, E2-2-24, E2-3-4, ………..

· Communication to staff/employees should be as brief as possible:

· B1-4-11, B2-1-11, B2-2-21/25, B2-3-3/7, D1-2-55, E1-2-25, E2-4-6/8, S2-1-15, S2-1-23, S2-2-5/7, …

· If you are in a fast moving line you should generally remain quiet (preferable while playing with your keys/pocket change (males) or repeatedly looking in your purse (females) and staring at anything remotely interesting or useful for intolerable lengths of time while checking your watch (both genders):

· B1-1-10-20, B3-2-8, B3-4-19, B3-4-20, B3-4-28, A1-2-9, A1-2/3-22/1, I-2-23, I-2-9, I-2-24, S1-2-11, S2-2-7, …..

· However, if you are in a large non-moving line, it is acceptable ( but not mandatory)to speak to strangers:

· B3-1-34, B3-2-22, B3-2-27, I-2-10, I-2-14, S1-2-4/6/, S1-2-10, S1-2-19, S3-1-22, S3-2-1, S3-2-2, S3-2-6, S3-2-7, S3-2-9, S3-2-11, ………




· If you are with friends it is acceptable to speak quietly in a short or fast moving line:

· B2-2-20, B2-3-22, B2-4-2, B2-5-2, B2-5-9, B2-5-17, B3-3-22, B3-3-32, D1-1-12, D1-2-46/50, I-2-20, S-1-15, S1-2-21, S3-1-22, S3-2-16,

· Unless you are older: B1-4-5, B3-1-8, B3-1-34, B3-1-36, B3-3-2, B3-3-16, S1-2-22, S1-3-6, S2-3-19, ……….

· If you are with friends in a large, unmoving line, it is acceptable to speak louder/loudly:

· B1-2-5, B2-3-22, B2-5-2, B3-1-34, B3-2-14/15, B3-2-34, B3-4-30, I-3-8, S1-4-13, S3-1-12, S3-1-19, …………..


Territorial Display:

It is acceptable, if not desirable, to "mark your territory" or "property" when in line:
This can take several forms but the most notable include wearing identical/similar outfits if you are going to be in large lines with friends or the use of a proxy (human or other) to "hold your place in line".

· B1-1-1/3, B1-2-14/16, B1-3-4, B2-2-20, B3-3-2, B3-3-24, A1-1-15, A1-2-5, A1-3-3, A1-4-12, D1-1-29, S1-1-20, S1-2-5, S1-2-12, S-3-5, S3-2-1, S3-2-16, S3-4-5, S3-4-7…….

· Standing in a circular formation if you are in a group:

· B1-2-2, B1-2-10, B3-1-9, B3-1-21, B3-2-3, S1-4-11, S3-1-14, ……….

· Standing in closer than normal (usually at a slight angle) to indicate you are a "couple"/together:

· B1-3-8, B1-3-19, B1-5-10, B2-1-18, B2-2-11, B2-2-15, B2-3-8, B2-4-4, B2-4-22, S1-1-16, S1-1-18, S1-2-18, S1-3-5, S1-4-1, S1-4-11, S2-3-1, …………

Body Movements:

Not all body movements are equal. Some preferred in-line body movements include:

· Checking your watch: B1-1-15, B1-1-16, B1-1-19, B2-3-1, B3-1-32,……..

· Putting your hands in pocket/jingling coins (men): B1-5-9, A1-2-21, A1-2-5, A1-2-11, I2-3-24, I2-4-8, S1-4-1, …………

· Checking your purse/other (women): B3-1-23, D1-2-58, D1-2-48, I2-2-16, S1-3-21,

· Staring…preferably up or around at a given display or front of line if possible: B1-1-19, B1-1-22, B1-1-4, B1-5-21, B3-1-33, A1-2-5, A1-4-21, I1-1-24, I1-2-15, I1-2-20,..

· Shifting feet/bending etc: S3-2-15, B1-1-4/5, B1-1-20, B1-3-12, B1-4-15, S1-2-1, S1-4-7, S2-2-7, S2-2-19, …………

· Crossing Arms/Placing on Hips:B2-1-30, B3-3-17, A1-2-19, A1-2-22, S1-2-20, S1-2-23, S1-3-9,


Acceptable Distance:

Unless space does not permit, the preferred distance between strangers or groups of strangers is approximately 2-3 feet (plus or minus a bit depending upon the dynamics of the line):

· B1-2-9, B1-4-20, B1-4-23, B1-5-4, B1-6-4, B3-2-25, B3-3-9, A1-1-10, A1-1-21, D1-2-64, I1-1-15, I1-3-5, S1-1-17, S2-1-10, …………..

At times it may be acceptable to have less distance, for example, between persons who know one another:

· B1-3-8, B1-3-19, B1-5-10, B2-1-18, B2-2-11, B2-2-15, B2-3-8, B2-4-4, B2-4-22, S1-1-16, S1-1-18, S1-2-18, S1-3-5, S1-4-1, S1-4-11, S2-3-1, …………

Or in the case of "compression" where time or space is "running out". In this case, the acceptable distance may shrink to as little as a foot between strangers:

· B2-1-8, B2-2-11, B2-2-14, B2-3-14, B2-4-9, B2-4-22, B2-5-17, B2-6-7, B2-6-5, B3-1-7, B3-2-35, B3-3-4, S3-3-19, S3-4-4, S3-4-18………


Expressing Displeasure:

Several methods of expressing displeasure exist including "early approach" and overt verbalization, however, the most prevalent forms of expressing displeasure include checking the time, foot tapping/other movement, and frowning:

Checking the Time: B1-1-15, B1-1-16, B1-1-19, B2-3-1, B3-1-32,……..

Foot Tapping/Other: : S3-2-15, B1-1-4/5, B1-1-20, B1-3-12, B1-4-15, S1-2-1, S1-4-7, S2-2-7, S2-2-19, …………

Frowning: B1-1-23, B2-5-21, B2-7-6, B3-2-11, B3-3-31, B3-4-25, B3-4-32, …….

vExpressing Approval:

By far the most commonly exhibited methods of displaying approval were smiling and verbalizations such as thank you/laughter.

Smiling: B2-2-15, B2-4-10, B2-4-15, B2-5-11, B2-5-14, B2-5-16, B2-6-11, B3-2-28, B3-3-12, B3-3-30, B3-4-20, B3-4-26, D1-1-9, D1-1-25, D1-2-56, D1-2-62, S2-3-1, S2-3-14, S2-3-16, S3-2-22,

Verbalization: B1-2-17, B2-2-6, D1-1-9, D1-2-68, I1-3-17, I2-2-15, I2-2-21, I2-4-17, S3-3-7-17,

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